Terms of service
OVERVIEW
This website is operated by Otto House Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Otto House. Otto House offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms. The most current version of the Terms can always be reviewed on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of or access to the website after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
You confirm that you are the age of majority in your jurisdiction or have provided consent for any minor dependents to use this site. You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws, including copyright laws. A breach of these Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmission over various networks. Credit card information is always encrypted. You agree not to duplicate, sell, or exploit any part of the Service without written permission.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do not guarantee that all information on the site is accurate or current. Any reliance on the material is at your own risk. Historical information may not be current. We reserve the right to modify site content without obligation to update it.
SECTION 4 – MODIFICATIONS TO SERVICES & PRICES
Prices are subject to change without notice. We may modify or discontinue the Service without notice. We are not liable for any changes to pricing, products, or service availability.
SECTION 5 – PRODUCTS OR SERVICES
Some items may be exclusive to our website and may be available in limited quantities. All purchases are subject to our Refund Policy, which you can view here: Refund Policy
We aim to display product images and colours accurately, but we cannot guarantee screen displays are true to life. We reserve the right to limit sales and product availability at our discretion.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We may limit or cancel orders at our discretion. You agree to provide up-to-date and accurate information for all purchases and to promptly update your account.
Refer to our Refund Policy for more details: Refund Policy
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk. Any future features or services will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Third-party links on this site may direct you to external websites. We are not responsible for examining or evaluating content from third parties and accept no liability for their products or services.
SECTION 9 – USER COMMENTS & FEEDBACK
If you send us creative ideas, suggestions, or materials (collectively, "comments"), we may use them freely and without obligation. You agree your comments will not violate any rights or contain unlawful, abusive, or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy: Privacy Policy
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, there may be errors on the site related to descriptions, pricing, or availability. We reserve the right to correct errors and cancel or update orders accordingly.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for:
- Unlawful activities
- Violating laws or third-party rights
- Uploading viruses
- Spamming or phishing
- Collecting personal data without consent
- Infringing on intellectual property
We may suspend your access for any prohibited use.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service. All products and services are provided “as is” and “as available.” Otto House shall not be liable for any damages arising from the use of the service or website.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Otto House and its affiliates, partners, employees, and suppliers harmless from any claims or demands arising out of your breach of these Terms or violation of laws or rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted, and the rest of the Terms remain valid.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or us. We may terminate this agreement without notice if you breach any provision. You are responsible for all payments due up to the termination date.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Otto House, superseding any previous agreements. Failure to enforce any part of the Terms does not waive our right to do so in the future.
SECTION 18 – GOVERNING LAW
These Terms and any agreements between you and us are governed by the laws of England and Wales, United Kingdom.
SECTION 19 – CHANGES TO TERMS
You can always review the most current version of our Terms of Service on this page. We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service?
Reach out to us at:
Otto House Ltd
Otto Print and Coffee House, 317 Wimborne Road, Winton, Bournemouth, BH9 2AD, UK
01202 246660
print@ottohouse.co.uk
Company Number: 11753877
VAT Number: GB321024369
